Privacy Policy

At MilktechNZ® Ltd, we respect your privacy and are committed to protecting it through our compliance with this privacy policy. This Policy describes the types of information we may collect from you or that you may provide in the “MilktechNZ®” mobile application or via our website. It outlines our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and MilktechNZ® Ltd (“MilktechNZ® Ltd,” “we,” “us,” or “our”). By accessing and using the Mobile Application and our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Collection of Information

We exercise a no-logs policy to prioritise customer data security. We may process only minimal user data necessary to maintain the Mobile Application and Website Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Mobile Application and Website Services.

Use and Processing of Collected Information

We may act as a data controller or data processor depending on the specific situation involving Personal Information. We collect and use Personal Information to improve user experience and operate the Mobile Application and Website Services.

Disclosure of Information

To maintain the highest level of privacy, we do not share your Personal Information with anyone for any reason.

Retention of Information

We retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our Policy, and resolve disputes.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us to request deletion of that information.

Information Security

We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and disclosure of Personal Information.

Data Breach

In the event of a data breach, we will take appropriate measures and make reasonable efforts to notify affected individuals and law enforcement authorities.

Changes and Amendments

We reserve the right to modify this Policy at any time. Your continued use of the Mobile Application and Website services after changes constitutes your consent to those changes.

Acceptance of this Policy

By accessing and using the Mobile Application and Website Services, you agree to be bound by this Policy. If you do not agree, you are not authorised to access or use the Mobile Application and Website Services.

Contacting Us

If you have any questions, concerns, or complaints regarding this Policy or your Personal Information, please contact us via our website.

Last Update: 04-04-2024